QX Now News - Next in AI Innovation

blog
Nov 20 2025
  • by AI News
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Sleigh Your Holiday Shopping with AI's Help

How to Unlock Google's New Gemini 3 for Your Holiday Shopping 🎁 ...

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blog
Oct 9 2025
  • by Josh Streets
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Why AI Chat is Failing in Most Contact Centers

The Real Reasons GenAI Chat is Failing, from the Support Trenches ...

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blog
Jul 28 2025
  • by AI News
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NiCE’s Cognigy Deal: A Preemptive Power Play in the Agentic AI Battle

CX / AI Industry Acquisitions with Global Implications CCaaS + ...

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